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Managed Technical Services
 
Network Monitoring/Management
CoSentry’s Mx program is available for the organization that wants all of the advantages of an enterprise network management platform without all of the internal costs and resource skills required. With a robust set of tools CoSentry’s Mx program enables clients to effectively and efficiently manage systems of all sizes.
 
M1 (Monitor and Notify)
With this offering CoSentry notifies customers when a monitored server or network device (or elements of a device) is unavailable or when a designated metric meets a negative pre-defined threshold (i.e. low disk space).  The customer is able to view cumulative statistics on monitored devices/ elements in a dedicated secure portal.

M2 (Monitor, Manage, & Notify)
M2 extends the M1 offering to include server and network device management. Specifically, CoSentry reactively manages device hardware and software through problem identification, troubleshooting, attempted resolution, customer escalation and recommended further action. The M2 program allows the client to supplement its existing IT resources with CoSentry’s 24x7 monitoring capability, management and engineering expertise.

M3 (Monitor, Manage, Maintain, and Notify)
M3 includes full server and network device management and lifecycle maintenance. Specifically, CoSentry proactively manages and maintains device hardware and software through patching, application of critical updates, detection of hardware problems and monitoring of system logs.

Network Monitoring and Management Data Sheet